How to make a UAH deposit on WhiteBIT?

Currently, there are several ways to deposit UAH on the exchange. Let's look at them in more detail: 

GEO Pay E-Wallet

GEO Pay is a Ukrainian service that allows you to make P2P-payments, deposit and withdraw national currencies. Balance top-up on WhiteBIT by this method is done via GEO Pay account.

Here is how to deposit WhiteBIT balance in UAH with GEO Pay E-Wallet:

1. Firstly, go to the GEO Pay homepage and create an account;

2. Go through the identity verification (KYC verification) process;

3. Add a bank card to top up your balance in the "Wallets & Bank Cards" section of your profile settings;

4. Think of a name, specify your bank card number and choose your bank;
5. After that, go to the "Deposit" section, specify the amount and press "Deposit". You will see the number of the card to which you need to transfer funds within 30 minutes;

Please note: GEO Pay commission on top-up is UAH 5 + 1.5% of the deposit amount.

6. Go to your banking app and transfer funds from the card you specified;
7. Confirm the transfer on the GEO Pay page and wait for the funds to be credited to your balance;
8. Once the funds have been credited to your GEO Pay balance, return to WhiteBIT;
9. Go to the Balances page and click "Deposit";

10. In the deposit window select UAH and payment provider GEO Pay E-wallet;

11. Specify the desired recharge amount and press "Proceed". Next, the GEO Pay page will open with the recharge amount minus commission;

12. Enter your GEO Pay account password to confirm your payment.

This will take you back to the Balances page on WhiteBIT. In the meantime, the transaction will be processed. 

You can monitor its status on the History — Deposits page or in the GEO Pay personal cabinet. Payment processing may take up to 20 minutes. After that the funds will be credited to your Main Balance.

Step-by-step instructions for the application are available in our article at this link.

GEO Pay Card Transfer

GEO Pay Card Transfer is a convenient, fast and safe way to deposit UAH on WhiteBIT. Using this method you will need to make a transfer to a bank card number from a pre-created invoice, while depositing is done via our P2P partner GEO Pay.

To deposit your balance using GEO Pay Card Transfer, please check the instructions:

1. On the main page of the exchange, go to the "Balances" section;

You can also use the yellow "Deposit" button in the upper right corner. The deposit window will open. Click on the "Select" or "Change" button and find the UAH currency ticker;

2. Find UAH in the list or enter the currency ticker in the search bar. Then click on the "Deposit" button to the right of the selected currency ticker;

3. In the opened window select recharge with UAH GEO Pay Card Transfer from the list of providers. Specify the amount of your recharge and press "Proceed";

4. It is recommended to familiarise yourself with the information on minimum and maximum deposit amounts by hovering your cursor over the icon next to the commission percentage;

Please note: the daily limits for deposits and the amount of deposit you will receive including commission.

5. After clicking "Proceed", the GEO Pay page will open where you will have 10 minutes to pay the previously created invoice. First enter the number of the card you plan to pay with and click "Continue";

Please note: the transfer must be from this card — a transfer from a third party will be blocked.

6. The system will show you the card number of the GEO Pay P2P partner to which the transfer should be made;
7. Familiarise yourself with the terms and conditions of the service and make a transfer to this card in your banking;
8. After the transfer, be sure to click the "I paid" button — this is a confirmation of your payment;

9. If you change your mind or decide to change the amount of your deposit, click "Cancel" and you will be returned to the WhiteBIT Balances page.

The details and status of the payment will be immediately displayed on your screen. Additionally, you can find this information on the History — Deposits page.

Step-by-step instructions for the application are available in our article at this link.

WhiteEX

WhiteEX is one of the WhiteBIT ecosystem projects to join the world of cryptocurrencies. WhiteEX exchange top-up cards are a simple and safe way to purchase cryptocurrency and a new alternative way to get it into your own WhiteBIT account. 

You can purchase both the digital version of the card online and the physical version in partner shops. You can find detailed information on purchasing cards, instructions on their activation, as well as the current addresses of partner shops on the WhiteEX website at the link.

Please note: WhiteEX services are provided by the WhiteBIT partner company.

How to make a UAH withdrawal on WhiteBIT?

To make a UAH withdrawal you can also use several methods, including:

GEO Pay E-Wallet

One of the most popular options to withdraw funds in national currency is the same Ukrainian service GEO Pay. Withdrawal of UAH in this way is made to your GEO Pay E-Wallet account. In addition, direct transfer of UAH to a bank card is available on GEO Pay service.

Detailed instructions below: 

1. To withdraw UAH from our exchange you need to create an account on the GEO Pay platform;

There is an opportunity to pass KYC on the site, as well as to enable two-factor authentication. You can learn more about the functionality of the service in the FAQ section at the link.

2. In order to make a UAH withdrawal make sure that your funds are on the Main Balance;
3. Click on the "Withdraw" button next to UAH in the list of assets, after that the window of withdrawal creation will open;

4. In the withdrawal window you need to select the payment system - UAH GeoPay E-Wallet, specify the amount you want to withdraw in the "Total" field, as well as your GEO Pay account number;

Please note: to find out your account number, enter your personal cabinet GEO Pay and in the upper left corner under your username you will see your ID. Just copy it and paste it into the Account Number field in the Withdrawal window on our exchange.

5. Then you should press the "Proceed" button and confirm the transaction;

To confirm your withdrawal you need to enter the verification code that will be sent to your email, it will be valid for 180 seconds. If for some reason you didn't receive the withdrawal confirmation email, please read our article about possible actions in this situation. 

If two-factor authentication is enabled on your account, you are required to enter a 2FA code from the app.

Please note: withdrawal of UAH GEO Pay from our exchange is free of charge, but the receiving party, namely GEO Pay, may also charge a commission and set limits.

You can track the status and details of the transaction in the History — Withdrawals tab on our exchange, as well as in the History section on the GEO Pay website. It should be remembered that withdrawal of funds can usually take up to 48 hours.

Step-by-step instructions for the application are available in our article at this link.

GEO Pay Card Transfer

GEO Pay Card Transfer is a convenient, fast and safe way not only to deposit your balance on WhiteBIT, but also to make a withdrawal in UAH directly to your bank card. Using this method funds from our P2P-partner GEO Pay will go directly to the bank card number specified in your invoice.

To make a withdrawal in UAH using GEO Pay Card Transfer, please check the instructions:

1. On the main page of the exchange, go to the "Balances" section;

2. Find UAH in the list or enter the currency ticker in the search bar. Then click on the "Withdraw" button to the right of the selected currency ticker;
3. In the opened window select withdrawal with UAH GEO Pay Card Transfer from the list of providers. Specify the amount, your bank card number and click "Continue";

4. It is recommended to familiarise yourself with the information on minimum and maximum withdrawal amounts by hovering your cursor over the icon next to the commission percentage;

Please note: the daily limits and the amount of withdrawal you will receive including fees.

5. Then you need to press the "Continue" button and confirm the transaction;

To confirm your withdrawal you need to enter a verification code that will be sent to your email, it will be valid for 180 seconds.

Also, if you have two-factor authentication enabled on your account, you need to enter the 2FA code from the app.

Done! After all these steps, the withdrawal will be sent for processing. You can track the status and details of the transaction in the History — Withdrawals tab on our exchange.

Step-by-step instructions for the application are available in our article at this link.

FAQ

Are there any other methods of receiving UAH by card or cash?

Yes, of course! Among such methods:

• P2P Express is a feature that allows you to exchange USDT to UAH using a P2P gateway. You can find more details about this withdrawal method in the instructions:

1. To use the functionality, on the main page, hover your cursor over the Balances section;

2. On the page you will see the corresponding button "P2P Express" opposite the ticker UAH or USDT;

Please note: for a successful exchange, you must have USDT on your balance.

3. After clicking the "P2P Express" button, a menu with a form will open. In the form you should specify the desired withdrawal amount and UAH card details of the Ukrainian bank, to which the funds will be credited. If you have a previously saved card, you do not need to enter its data again;
4. It is necessary to read the terms of use of the service provider and tick that you agree that the transaction will be performed outside the WhiteBIT exchange by a third-party service provider, as well as confirm that you have read and fully accept the Terms of Use of the service provider.

After that, click the "Proceed" button;

5. In the next menu you will need to verify the correctness of the data entered and confirm the withdrawal request;
6. After that, confirm the operation by indicating the code that was sent to your e-mail and click "Continue". If you have enabled two-factor authentication (2FA) - additionally enter the code from an authenticator programme (e.g. Google Authenticator).

As a result of these steps, your request will be passed on to processing. Usually the process takes from one minute to one hour. You can check the status of the transaction in the History — Withdrawals page.

Please note: using the P2P Express function you can also exchange your UAH to USDT. For such an exchange you will need to transfer UAH to the card specified by the provider. 

To do this you should click on the "arrows" button in the same "P2P Express" menu, then specify the exchange amount and the number of the UAH card of the Ukrainian bank, from which you will make the transfer. Afterwards, a window will open with the number of the recipient's card, to which you will need to transfer funds, and then after the transaction is processed by the service provider, USDT will be credited to your balance. 

You can read more detailed information about this method in the article at the link.

Step-by-step instructions for the application are available in our article at this link.

• USDC withdrawal via MoneyGram — one of the largest international money transfer providers in the world, which allows WhiteBIT users to convert cryptocurrency into cash. Thus, living in Ukraine you can exchange USDC (Stellar) to national currency (UAH, EUR and USD) in MoneyGram branches, more details about which you can read in our article at the link.

Where can I find fees for each deposit or withdrawal method?

The full list of supported payment systems, commissions, deposit and withdrawal limits for fiat currencies can be viewed on the Fees page in the "National Currencies" section.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.com;
• Write to the chat using the button in the lower right corner of the screen (in the WhiteBIT app, go to “Account”—“Support” in the upper left corner).