Depositing of the national currency balance in the mobile application

Depositing with national currency on WhiteBIT is one of the ways to fund your account and start trading on our exchange.

To do this successfully, follow our instructions:

1. Navigate to the deposit form in the application

Open the main page of the application and click the “Deposit” button. You can also go there by clicking the “Wallet” tab and then “Deposit” button.

2. Currency selection

Find the currency you would like to deposit in the list or enter the national currency ticker in the search bar and then click on it.

 

3. Provider selection

In the opened list of providers, select the payment system via which you would like to make a deposit.

To find an article about depositing via a specific the provider, you can go to the “Payments” section in the Help Center.

Depositing via Google Pay and Apple Pay is also supported on WhiteBIT. To do this, you need to select a currency that supports these deposit methods.

Please note: the presence of a payment system in the list of providers depends on the currency you choose.

 

4. Fees and limits

Familiarize yourself with the daily deposit limit, as well as with the amount of deposit that you will receive, taking into account the commission. The commission depends on the provider you choose.

We also recommend checking the information about the minimum deposit amount by clicking on the icon next to the commission percentage.

 

All commissions and limits for depositing, as well as available providers, are displayed on the Commissions page.
Visit our article about types of commissions for national currencies — Commission and fixed rate of national currencies.

5. Deposit confirmation

If the chosen method of depositing requires additional confirmation, take the necessary steps to confirm it.
For example, when depositing via Visa/Mastercard provider, the payment has also to be confirmed in your banking application.

6. Payment verification

To check your deposit details, go to the Wallet section of the WhiteBIT app and click on the “History” icon. In the “Deposit” tab, you will be able to see the details of the transaction.

Frequently asked questions:

Depositing via a certain provider is not available, what should I do?

Periodically, due to a technical update, the depositing and withdrawal of certain assets are temporarily closed. Our Telegram channel “WhiteBIT Notifications” – is the primary source of information regarding the availability of specific asset functionalities.

More detailed information about technical updates can be found in this article.

Support

In case of any questions related to the functionality of our exchange, you can:

  • Leave a request on our website;
  • Write to the support email: support@whitebit.com;
  • Write to the chat using the button in the lower right corner of the screen (in the WhiteBIT app, go to “Account”—“Support” in the upper left corner).

 

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