A cryptocurrency network is a database for cryptocurrency transactions of a particular coin. Once you transfer funds, the transaction enters the blockchain for execution and inclusion in the blockchain.

Please note: tokens listed on the exchange may have their own smart contracts on different networks or blockchains. 

For this reason, you should always check the network where you need to send the token to avoid losing money and successfully conduct cryptocurrency transactions!

To check the network, follow a few simple steps:

1. Navigation in the “Wallet” tab

On the home page, select the “Wallet” tab and go to the “Total” or “Main” balance section.

2. Currency selection

On the balance page, you will see a list of tickers with the names of cryptocurrencies or fiat currencies. Find the desired cryptocurrency and click on it.

3. Network check

When you are on the page of the selected cryptocurrency, scrolling down you can see the “Explorer” panel. Click on the panel to open the list of networks of the selected asset supported by our exchange.

Note: that national currencies do not have a network, hence no chain next to the ticker.

By clicking on the network you are interested in, you have the option to go to the "Explorer" (browser) of that asset.

In case you have any questions related to the status of the functionality of depositing, withdrawing, trading and exchanging a particular coin, you can:

• Submit a request;
• Write to the support email support@whitebit.com ;

• Write to chat (in the WhiteBIT app, go to “Account” - “Support” in the upper left corner).