As part of our commitment to regulatory compliance and transparency, we are updating USDT-related services for users from the European Economic Area (EEA).

What has changed?

As of December 30, 2024, EEA users are no longer able to deposit, withdraw, or activate WhiteBIT codes in USDT. This decision was made in accordance with regulatory requirements to ensure safe and compliant platform operations.

Why Are These Changes Happened?

Shifts in the regulatory landscape within the EEA necessitate that we maintain the highest compliance standards. By focusing on regulated stablecoins such as USDC and EURI, we aim to provide a more secure and reliable experience for our users.

Need Help?

If you have any questions or concerns, our team will be happy to help you during this transition period.

Thank you for your understanding and for choosing WhiteBIT. Stay tuned as we continue to improve your digital asset experience.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.com;
• Write to the chat using the button in the lower right corner of the screen (in the upper right corner of the WhiteBIT app, click ).