To integrate with WhiteBIT and activate the unique address generation function, the following requirements must be met:
- Go through the KYC procedure on the WhiteBIT exchange;
- Provide in the chat:
- email or nickname of WhiteBIT account;
- a link to your service to check if you meet the criteria.
- Mention your personal manager in the chat.
Important information
In order to use WhiteBIT exchange services, your service must not have the following on it:
- Routes with sub-sanctioned currencies or currencies we do not work with, in particular RUB and BYN;
- Banks, services, payment systems and social networks from Russia and Belarus, as well as Dark Market services;
- Full list of countries, currencies and domains we do not cooperate with is provided below.
| Country | Currency | Currency ticker | Domain |
| Afghanistan | Afghani | AFN | af |
| American Samoa | United States Dollar | USD | as |
| US Virgin Islands | United States Dollar | USD | vi |
| Guam | United States Dollar | USD | gu |
| Iran | Iranian Rial | IRR | ir |
| Yemen | Yemeni Rial | YER | ye |
| Libya | Libyan Dinar | LYD | ly |
| Palestine | Jordanian Dinar | JOD | ps |
| Puerto Rico | United States Dollar | USD | pr |
| Somalia | Somali Shilling | SOS | so |
| Democratic People’s Republic of Korea | North Korean Won | KPW | kp |
| Northern Mariana Islands | United States Dollar | USD | mp |
| Syria | Syrian Pound | SYP | sy |
| Russian Federation | Russian Ruble | RUB | ru |
| Republic of Belarus | Belarusian Ruble | BYN | by |
| Republic of Sudan | Sudanese Pound | SDG | sd |
| Transnistria | Transnistrian Ruble | PRB | pr |
| Western Sahara | Moroccan Dirham | MAD | eh |
| Federal Republic of Ambazonia | Central African CFA Franc | XAF | xaf |
| Kosovo | Euro | EUR | xk |
| South Sudan | South Sudanese pound | SSP | ss |
| USA | United States Dollar | USD | us |
Keep in mind that when working with USD we do not accept cards from all banks — cards from some countries are subject to restrictions.
Please note: if your service contains the listed currencies or services, the new address generation feature will not be provided.
In case of violation of the requirements, the service may be subject to sanctions in the form of disconnection of WhiteBIT services if:
- specified currencies or services will be added after integration with WhiteBIT;
- other rules of the WhiteBIT user agreement will be violated.
Support
In case of any questions related to the functionality of our exchange, you can:
- Contact support via personal chat or directly to your personal manager;
- Leave a request on our website;
- Write to the support email: support@whitebit.com;
- Write to the chat using the button
in the lower right corner of the screen (in the upper right corner of the WhiteBIT app, click
).