At the moment, withdrawing CZK from the exchange to a bank card is available in one way - Checkout Visa/Mastercard. Let's consider the instructions in more detail.
Before making a withdrawal, make sure in advance that the asset is on your "Main" balance. In the event that the funds are not on the "Main" balance, you can perform a transfer between balances directly on the "Balances" page.
Withdrawing CZK via Checkout Visa/Mastercard on the website
To withdraw CZK on the WhiteBIT website, use the following instructions:
- On the Main page, select "Balances - Withdraw" and choose CZK, or on the "Wallet" page, select CZK and click the "Withdraw" button.
- Select the Checkout Visa/Mastercard provider.
- Add the card to which you plan to withdraw funds, or select an already saved card.
If necessary, you can change the saved card by clicking the corresponding "Change" button.
- Enter the amount in the appropriate field.
- You can use the "Include fee in amount" toggle. Excluding the fee - the "Include fee in amount" toggle is off. Including the fee — the "Include fee in amount"toggle is on.
Pay attention to the daily withdrawal limit, as well as the withdrawal amount you will receive taking the fee into account.
Also, the withdrawal window displays the withdrawal amount in USDT or USDC equivalent (for EU users).
We recommend familiarizing yourself with the information regarding the minimum withdrawal amount by clicking the icon next to the fee percentage.
- Confirm that you are performing the withdrawal in accordance with the terms of the user agreement. Click "Continue".
- Carefully review the information in the confirmation window. Enter the authentication code and the code sent to your email. Click "Confirm withdrawal request" if everything is correct.
You can check the transaction information in the "Balances - History" section on the "History - Withdrawals" page.
Withdrawing CZK via Checkout Visa/Mastercard in the app
To withdraw CZK in the WhiteBIT app, use the following instructions:
- On the Main page, select the "Wallet" section, click the "Withdraw" button. Find and click on the CZK ticker. You can also enter the CZK ticker in the search bar.
Additionally, you can find the CZK ticker directly in the "Wallet" section and select the "Withdraw" option.
- Select the Checkout Visa/Mastercard provider.
- Click on the "Add new card" button or select an already saved one.
If necessary, you can change the saved card by clicking the corresponding "Change" button.
- Enter the amount in the appropriate field.
- You can use the "Include fee in amount" toggle. Excluding the fee - the "Include fee in amount" toggle is off. Including the fee — the "Include fee in amount"toggle is on.
Pay attention to the daily withdrawal limit, as well as the withdrawal amount you will receive, taking the fee into account.
Also, the withdrawal window displays the withdrawal amount in USDT or USDC equivalent (for EU users).
We recommend familiarizing yourself with the information regarding the minimum withdrawal amount by clicking the icon next to the fee percentage.
- Confirm that you are performing the withdrawal in accordance with the terms of the user agreement. Click "Continue".
- Carefully review the information in the confirmation window. Enter the authentication code and the code sent to your email. Click "Confirm withdrawal request" if everything is correct.
To check the withdrawal details, go to the "Wallet" section in the WhiteBIT app and click the "History" button. In the "Main" and "Withdrawals" tabs, the details of your transaction will be available.
Fees for withdrawal via the Checkout Visa/Mastercard method
The fee for withdrawing funds using this method depends on the country of the card issuance, as well as the card type.
- For cards issued in the EU, the fee is 1.5%;
- For commercial cards and cards issued outside the EU, the fee is 3.5%.
You can familiarize yourself with the fees, minimum, and maximum withdrawal amounts on the Fees page. For more detailed information regarding fees, we recommend reading the article in our Help Center.