Buying cryptocurrency using Zen Pay

The WhiteBIT exchange allows you to purchase cryptocurrency directly via the ZEN wallet using EUR and PLN.

Key features:

  • When using ZEN Pay to purchase cryptocurrency, the assets are instantly credited to your Main Balance.
  • The commission is always displayed according to the real-time ZEN Pay rate until the transaction is finalized.
  • You only need to link your account once; no further authorization is required for future purchases. You can unbind your ZEN account at any time if necessary.

 

Buy crypto via ZEN on the website

To complete an order using a ZEN account on the WhiteBIT website, please follow these instructions:

  1. On the Main page, select the Buy crypto section to navigate to the Buy crypto page.

 

  1. In the I give window, select EUR or PLN (only these two currencies are available for payment via ZEN) and enter the desired amount.
     
  2. In the I receive window, select the ticker of the cryptocurrency you wish to receive.
     
  3. Below, in the Pay with field, click on the arrow.

 

  1. Select ZEN as the payment method, click on it, and then click Confirm.

Please note that for the initial setup, you must follow these steps:

  1. Click Connect ZEN. In the pop-up window, enter the phone number associated with your ZEN account and click Connect.

 

  1. Do not close the WhiteBIT website window. 
    To confirm the account linking, open your ZEN app and tap I agree. You may also receive an SMS with a confirmation link.
     
  2. In the ZEN connection window on the WhiteBIT website, click Confirm.

Important: You can only connect one ZEN account. Ensure that the name of the ZEN account holder matches the name on the KYC documents provided to WhiteBIT.

  1. In the next field, verify all information and the payment method (ZEN must be selected), then click Buy.
     
  2. Read and accept the Exchange Terms and Conditions. 
     
  3. In the confirmation window, verify the exchange details once more and click Confirm.
     
  4. Open the ZEN app and approve your transaction within 30 minutes.

Done! Once the payment status is successful, the funds will be credited to your Main Balance.

 

Buy crypto via ZEN in the application

To complete  an order using a ZEN account in the WhiteBIT application, please follow these instructions:

  1. On the Main page, open the WhiteBIT Products page, and under the Finance section, select Buy crypto.

 

  1. In the Give window, select EUR or PLN (only these two currencies are available for payment via ZEN) and enter the desired amount.

 

  1. In the Receive window, select the ticker of the cryptocurrency you wish to purchase.
     
  2. Below, in the Pay with field, tap the arrow.

 

  1. Select ZEN as the payment method, tap it, and then tap Continue.

Please note that for the initial setup, you must follow these steps:

  1. Tap Connect ZEN. In the window that opens, enter the phone number associated with your ZEN account and tap Connect.

 

  1. To confirm the account linking, open your ZEN app and tap I agree. You may also receive an SMS with a confirmation link.
     
  2. In the ZEN connection window within the WhiteBIT app, tap Confirm.

Important: You can only connect one ZEN account. Ensure that the name of the ZEN account holder matches the name on the KYC documents provided to WhiteBIT.

  1. In the next field, verify all information and the payment method (ZEN must be selected), then tap Buy.
     
  2. Read and accept the Exchange Terms and Conditions. Check the box and tap Accept.
     
  3. In the confirmation window, verify the exchange details once more and hold the confirmation button for approximately 5–10 seconds.
     
  4. Open the ZEN app and approve your transaction within 30 minutes.

Done! Once the payment status is successful, the funds will be credited to your Main Balance.

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