Common reasons for canceling a payment
Payment can be cancelled for several reasons. Please check the following:
- Balance: Ensure that there are enough funds on the main balance (not the trading balance), including the fee.
- Limits: The payment may exceed your daily or monthly limit. You can check the current values and the remaining limit on the card dashboard.
- Online limits: Your card may have a limit on online payments. Check the settings.
- Limited services: Some services are not supported. Payments with MCC codes that are not allowed for this card will be automatically rejected.
- Security restrictions: If you have recently changed your password or disabled 2FA, your account may be subject to a withdrawal restriction for 72 hours.
The Nova USD card is not available for use in this country.
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