To reset your password, you can use the “Forgot password?” function on the login page. After clicking it:


• Enter the email address with which your account on WhiteBIT is registered.


• You will receive a letter to your email, open it and go through a link to the password change form.


• Create a new strong password and enter it.


Done!


We recommend enabling 2FA and anti-phishing to add extra protection to your account.



Please note: withdrawing of funds is restricted for 72 hours after the password change for security reasons.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.com;
• Write to the chat using the button in the lower right corner of the screen (in the upper right corner of the WhiteBIT app, click ).