What is an anti-phishing code and how do I enable it?

The Anti-Phishing Code is a code of your choice, known only to you. It will be included in all system emails from WhiteBIT. The Anti-Phishing Code helps distinguish legitimate emails from phishing emails and helps prevent fraudulent activity.

To enable the Anti-Phishing Code, you can follow this link and continue with step 3 or use the instructions below.

How do I enable anti-phishing code?

  1. Log in to your account, select the Profile icon, and select “Security” from the drop-down menu.

 

  1. Find the “Anti-Phishing” section and click the “Edit” button.

 

  1. Then click the “Continue” button.

 

  1. Then enter the desired Anti-Phishing Code.

The code must be between 4 and 20 characters long and must not contain any special characters. Choosing a code that is not easy to guess but easy to recognize is recommended.

 

  1. Click “Save” and enter the 2FA code if enabled. 

Done! To check how it works, log back into your account. Now, every email from WhiteBIT will contain your Anti-Phishing Code. Thus, you will be sure that the information comes from the exchange's official website.

You can always change the Anti-Phishing Code in the same menu.

Support

In case of any questions related to the functionality of our exchange, you can:

  • Leave a request on our website;
  • Write to the support e-mail: support@whitebit.com;
  • Write to the chat using the button in the lower right corner of the screen.

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