What’s a Sub-Account?

Sub-Accounts are auxiliary accounts that you can add to your Main Account. This feature is designed to bring up new possibilities for managing investments.

You can add up to 10 Sub-Accounts to your profile to organize and execute multiple trading strategies efficiently. This means you can keep your Main Account's settings and funds secure while experimenting with different trading approaches in the additional account. It's an intelligent way to diversify your portfolio and try out new market strategies without putting your main investments at risk.

How to Add a Sub-Account?

Sub-Accounts can be created via the WhiteBIT website or mobile app. Here are the simple instructions for the Sub-Account registration:

1. Go to “Settings”, and ”General Settings” and select “Sub-Account”.
2. Enter the name of the Sub-Account (Label), and optionally enter an e-mail address. You can change the Label later in the ”Settings” as many times as required. The Label must be unique within a single Main Account. 
3. Choose Balance Accessibility between Trading Balance (Spot) and Collateral Balance (Futures + Margin) to define the trading options of the Sub-Account. You can select both.
4. If you create a Subaccount for personal use, you do not need to activate the “Use e-mail” option. In this case, the KYC data will be automatically transferred to the sub-account. If you use a new e-mail address, you should confirm the “Share KYC data” option to share the identity verification certificate with the Sub-Account. This option is available only at this stage. If KYC is not shared during registration, the Sub-Account user must complete it on their own.

Please note: The KYC procedure on the Main Account and Sub-Account does not have to be passed on the same person. For example, if you want to create a sub-account and verify it for another person, it is possible. In this case, you do not need to confirm the "Provide KYC details" option as you need to complete the verification on the Sub-Account yourself.

And that’s it! Now, you could share the WhiteBIT trading experience with others, try different approaches, or both.

Important: Once a Sub-Account has been created, it is not possible to delete the Main Account either on our side or on the user's side.

How to Sign in a Sub-Account?

You can switch to the Sub-Account via the WhiteBIT website or mobile app. 

Use these two options to do this on the website. 

Option 1:

1. Click on the account icon in the upper-right corner. 
2. Click on Main Account and select your Sub-Account from the list of Created Sub-Accounts.

Option 2:

Follow the simple instructions below:

1. Go to “Settings” and ”General Settings” and select “Sub-Account”.
2. Select the Sub-Account from the list of Created Sub-Accounts and press the “Switch” button to sign in.
   
   

To switch to a Sub-Account in the WhiteBIT app, you can also click on the Main Account and select a Sub-Account from the list or do the following: 

1. Go to “Account” and select “Sub-Account”.
2. Select the Sub-Account from Your Accounts list and press on the Sub-Account Label.
3. Tap the “Switch” button to log in to the Sub-Account.

Now you can trade using WhiteBIT Sub-Account!

Important! According to the security rules of our exchange, we will not be able to provide any data regarding the Main Account if you contact WhiteBIT Support from the Sub-Account email.

Features of Sub-Accounts

When creating a Sub-Account, it is important to remember that the following functionality is not available on additional accounts:

• Deposits and Withdrawals;
• Crypto Lending plans and Crypto Borrow;
• Participation in Trading competitions and activities;
• WB Soul creation and bonuses from WBT Coin;
• Referral Program;
• Launchpad;
• Creation and activation of WB codes; 
• Gift cards. 

Also, the QR code login feature is disabled on the Sub-Account. However, on additional accounts there are no restrictions regarding spot, margin and futures trading, as well as standard account settings.

Transfer funds between Main Account and Sub-Accounts

Please note that you can transfer funds from a Main Account to a Sub-Account and vice versa, as well as transfer funds between Sub-Accounts. 

To transfer funds from your Main Account to a Sub-Account, you need to go to the Sub-Account section in the settings and select the "Transfer" option next to the Sub-Account where you want to transfer funds. 

You will then be able to select the currency, quantity and confirm the transfer. 

The transaction can be found in the History of withdrawals on the Main Account and in the History of deposits  on the Subaccount.

Subaccount management via API

WhiteBIT API allows you to create and use your keys to perform various operations. You can find detailed information about the API functionality of our exchange in the technical manual. 

The following endpoints are currently available for managing Subaccounts: 

• Create – create Subaccount;
• Delete – delete Subaccount;
• Edit – change Subaccount alias;
• List – get a list of Subaccounts;
• Block – block Subaccount;
• Unblock – ubblock Subaccount;
• Sub-account Spot/Collateral Assets – check Subaccount balances;
• Transfer to Sub-account – transfer funds from Main account to Subaccount;
• Transfer to Master – transfer funds from Subaccount to Main account;
• Sub-account Transfer History – get Subaccount transfers history.

Please note: two-factor authentication (2FA) must be enabled on the account to use the API.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.com;
• Write to the chat using the button in the lower right corner of the screen (in the upper right corner of the WhiteBIT app, click ).