Withdrawal using EUR SEPA

SEPA (Single Euro Payment Area) – common EUR payments space; a payment standard used in the European Union and a few other countries that are not part of it. In this space, all EUR payments are made on the same terms both within a particular country and in other European countries that are part of the SEPA space. 

 

In this article you will learn how to withdraw EUR using this payment method.

To make a EUR withdrawal to IBAN by SEPA-transfer on the website it is necessary:

1. Go to the balances page

In the header of the site, click "Balances" and select "Total" or "Main".

2. Select currency

Find the currency you would like to withdraw in the list, or enter the ticker of the state currency in the search bar, and then click on the "Withdraw" button.


Please note: withdrawal via SEPA to IBAN is only available for EUR.

 

3. Choose a provider

In the opened list of providers select EUR SEPA.

Specify your IBAN, the amount to withdraw and click "Continue". You will be automatically redirected to the payment confirmation page.

Please note: When making a EUR withdrawal by SEPA for the first time, you need to go through the IBAN account verification procedure. You can learn more about the procedure of creating a bank account statement in the section "How to get a bank account statement?".

It is important that the number of IBAN accounts you can use for such transactions is not limited, however, each new IBAN must be verified using this procedure, as making a SEPA withdrawal to an IBAN account is possible only to your own bank account and not to the accounts of third parties.

In order to verify the IBAN of the account and make further SEPA withdrawals to this IBAN, one of the following documents must be uploaded to the relevant form:

  • a certificate of account ownership from the bank;
  • bank statement.

 

Also, your document must meet several requirements:

  • an up-to-date document (for the current year);
  • signed or stamped by the bank;
  • contains the full IBAN account number and the name of the owner of your payment details.

 

4. Confirm the withdrawal

To confirm and create a withdrawal request you need to:

  1. Enter the code specified in the email. This code will be valid for 180 seconds;
  2. Enter the 2FA code from Google Authenticator or an alternative application;

Done! Now you can check your withdrawal in the History section. In the "Main Balance" and "Withdrawals" tab you will be able to see the details of your payment.


Please note: The period of crediting your bank account depends on your bank and can take from 5 minutes to 3 working days. Withdrawal is possible only to your own account in a bank that supports SEPA-transfer. In case of bank refusal or specifying incorrect data and return the withdrawal, a fee of 5 EUR will be charged.

To withdraw EUR to IBAN by SEPA-transfer in the mobile application:

1. Go to the Wallet tab

Open the main page of the WhiteBIT app, you can access the withdrawal form via the "Wallet" - "Withdraw" tab.

2. Select currency

Find the currency you would like to withdraw in the list or enter the ticker of the state currency in the search bar and then click on it.

 

Please note: withdrawals via SEPA to IBAN are only available for EUR.

 

3. Choose a provider

In the list of providers select EUR SEPA.

Specify the amount to be withdrawn, your IBAN and click "Continue". You will be automatically redirected to the payment confirmation page.

Please note: When making a EUR withdrawal by SEPA for the first time, you need to go through the IBAN account verification procedure. You can learn more about the procedure of creating a bank account statement in the section "How to get a bank account statement?".

It is important that the number of IBAN accounts you can use for such transactions is not limited, however, each new IBAN must be verified using this procedure, as making a SEPA withdrawal to an IBAN account is possible only to your own bank account and not to the accounts of third parties.

In order to verify the IBAN of the account and make further SEPA withdrawals to this IBAN, one of the following documents must be uploaded to the relevant form:

  • a certificate of account ownership from the bank;
  • bank statement.

 

Also, your document must meet several requirements:

  • an up-to-date document (for the current year);
  • signed or stamped by the bank;
  • contains the full IBAN account number and the name of the owner of your payment details.

 

4. Confirm the withdrawal

To confirm and create a withdrawal request you need to:

  1. Enter the code specified in the email. This code will be valid for 180 seconds;
  2. Enter the 2FA code from Google Authenticator or an alternative application;

Done! Now, to check your withdrawal go to the "Wallet" section of the WhiteBIT app and click on the "History" button.

In the "Main" and "Withdrawals" tab, you will be able to see the details of your payment.


Please note: The period of crediting your bank account depends on your bank and can take from 5 minutes to 3 working days. Withdrawal is possible only to your own account in a bank that supports SEPA-transfer. In case of bank refusal or specifying incorrect data and return the withdrawal, a fee of 5 EUR will be charged.

How do I get a bank statement?

In this section we will describe in detail the mechanism of bank statement generation, for several, most popular, banks.

 

To get a statement from Monobank: 

  1. Log in to the Monobank mobile application;
  2. Select the required account in the main menu;
  3. Swipe left to go to account settings;
  4. Scroll down to the "Settings" section;
  5. Select the "Send account statement" option;
  6. Select statement language, period and document format (PDF or Excel);
  7. Confirm the statement order;
  8. View, download or send the statement to email, storage or one of the messengers.

 

To receive a statement from Revolut:

  1. Open the Revolut mobile app;
  2. Click the "Home" tab on the bottom panel;
  3. Select the currency of the wallet;
  4. Tap on the 3 horizontal dots and select "Statement";
  5. Click on "Account" and select your account in the desired currency;
  6. Select the date range and statement file format (PDF or Excel);
  7. Click "Create" to open the account history. Click on the export icon in the upper right corner of the screen to download the statement.

 

To receive a statement in Wise:

  1. Log in to the Wise app;
  2. Depending on which statement you need, tap on the appropriate account;
  3. Tap on the 3 vertical dots in the upper right corner;
  4. Select the type of document you want;
  5. Select the period for which you need the statement;
  6. Select the file format;
  7. You may need to enter your password for your Wise profile or use biometrics to download your statement.

 

To receive a statement from ZEN:    

  1. Open the ZEN app and on the home page (far left screen), tap the account for which you need a statement;
  2. Tap on the three dots in the top right corner and select "Statements";
  3. Tap on "Export Statement."
  4. Next, select the month for which you want to create a statement, as well as the file type (you can create a statement in PDF or CSV format);
  5. Usually, in a few seconds, the statement will be ready and you can export it to email, your messenger, or save it to your device.

 

Please note: if you have not found your bank in this section, or if you have any other difficulties with generating a statement – we recommend that you contact your bank's support service so that they can assist you with your request.

Support

In case of any questions related to the functionality of our exchange, you can:

  • Leave a request on our website;
  • Write to the support e-mail: support@whitebit.com;
  • Write to the chat using the button in the lower right corner of the screen.

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