The European crypto market is transitioning to the new MICA regulatory framework. In light of this, WhiteBIT is updating its card infrastructure and preparing to launch WhiteBIT Europe.
Therefore, from 30 June 2026, the WhiteBIT Nova EUR Card on whitebit.com was suspended. The card will remain in your account, but you will not be able to carry out any transactions with it until WhiteBIT Europe launches, or after the transition period has ended.
This notice relates solely to the card. Cryptocurrency trading, fiat transactions and other services on whitebit.com continue to operate as normal.
In the future, WhiteBIT Nova EUR Card is expected to be migrated to WhiteBIT Europe after whitebit.eu is launched. To ensure the convenience of our users, we have created an alternative product – the WhiteBIT USD Card. You can learn more about this card in the article at the link.
What Will Change Starting 30 June 2026?
Starting 30 June 2026, WhiteBIT Nova Card on whitebit.com will shift to a suspended status until the launch of WhiteBIT Europe and the start of the relevant transition period. In your account interface, this may be displayed as Frozen or Suspended.
This means that:
- the card will remain in the account;
- the card account will not be closed;
- any operations with the card will become unavailable;
- the user will not be able to manually restore the card's operation on whitebit.com;
- The card will only become available again for non-EU users once the whitebit.eu platform has been launched, and the relevant verification level has been completed on the whitebit.com platform.
Why the Card's Operation Will Be Suspended
WhiteBIT Nova EUR Card is moving to the European WhiteBIT Europe environment. This is related to the entry into force of MiCA requirements and changes in servicing the card product.
After whitebit.eu is launched, users who meet the WhiteBIT Europe conditions will be able to complete the necessary steps and migrate WhiteBIT Nova EUR Card to the new environment.
How Migration to the WhiteBIT Europe Will Work
After WhiteBIT Europe is launched, the user will need to complete a registration and the relevant identity verification there.
Preliminary migration procedure:
- The user goes to WhiteBIT Europe.
- Completes the required identity verification.
- Upon successful verification, the option to transfer the WhiteBIT Nova EUR Card from whitebit.com to WhiteBIT Europe will become available.
- After migration, the card should disappear from whitebit.com and become available in WhiteBIT Europe.
It is planned to preserve the possibility of further use of already issued cards, including physical cards and current card numbers.
Grace Transition Period for Users from the European Union
This information applies only to users from the European Union.
After the launch of WhiteBIT Europe, a 6-month grace transition period is expected to commence for EU users.
During this period, EU users will temporarily be able to resume using the card on their whitebit.com account. At the same time, before the transition period ends, the card must be migrated to WhiteBIT Europe if the user wants to continue using the WhiteBIT Nova EUR Card.
Please note: The grace transition period does not mean that the WhiteBIT Nova EUR Card will continue to work on whitebit.com for EU users after July 1, 2026. Starting July 1, 2026, card operations on whitebit.com for EU users will be suspended, and the transition period is needed to migrate the account and card to WhiteBIT Europe.
The exact start date of the transition period depends on the launch of the WhiteBIT Europe platform. WhiteBIT will inform EU users separately about the date and procedure of the transition.
Who Will Be Able to Use WhiteBIT Nova EUR Card on WhiteBIT Europe?
WhiteBIT Nova EUR Card in WhiteBIT Europe will be available to citizens and residents of the European Economic Area (EEA).
Ukrainian citizens with a verified residential address in either Europe or Ukraine will also be able to use the WhiteBIT Nova card on WhiteBIT Europe, provided they meet all the conditions.
What Will Happen to the Waiting List?
All users currently on the WhiteBIT Nova EUR Card waiting list will remain on it.
After WhiteBIT Europe is launched, they will be able to continue the card application process in the new environment if they meet the access conditions.
What Will Happen to Cashback?
Accumulated cashback for WhiteBIT Nova EUR Card can be withdrawn after the card is suspended.
Suspension of card operations does not cancel cashback that has already been accumulated.
If you experience difficulties withdrawing cashback, please contact our technical support specialists:
- Submit a request on our website;
- Email our Support team: support@whitebit.com;
- Contact us via chat using the
button in the lower-right corner of the screen (in the WhiteBIT app, tap
in the upper-right corner).
What Will Happen to Open Disputes?
Open disputes for WhiteBIT Nova EUR Card will be processed according to the standard procedure.
If the user has already initiated a dispute, they do not need to do it again due to the card suspension.
What Will Happen to the Physical Card?
It is planned to preserve the possibility of further use of already issued physical cards after migration to WhiteBIT Europe.
If the user ordered a physical WhiteBIT Nova EUR Card but has not received it yet, the final terms will be communicated separately after additional information about the launch of WhiteBIT Europe becomes available.
Does USD Card Replace Nova Card?
No. USD Card and WhiteBIT Nova EUR Card are different card products.
- WhiteBIT Nova EUR Card is a European card that is planned to be migrated to WhiteBIT Europe.
- USD Card is a new virtual card in US dollars for whitebit.com users. It will be available on whitebit.com for users from permitted countries after additional verification.
Users will be able to order the USD Card after the product launch if their country is supported and they successfully pass verification.
What the User Needs to Do
If you have WhiteBIT Nova EUR Card:
- Await a notification from WhiteBIT regarding the card suspension and next steps.
- Do not submit a duplicate request for open disputes if the dispute is already being processed.
- Check cashback availability and withdraw it if needed.
- After WhiteBIT Europe is launched, follow the migration guidelines.
- If you require a card on whitebit.com, check your eligibility to apply for the USD Card after its launch.
What Will Be Communicated Additionally
WhiteBIT will separately inform users about:
- the launch date of WhiteBIT Europe;
- the start date of the grace transition period;
- the procedure for migrating the account to WhiteBIT Europe;
- the procedure for migrating WhiteBIT Nova EUR Card to WhiteBIT Europe;
- conditions for users who ordered a physical card;
- availability of USD Card for whitebit.com users.
If additional requirements or changes appear during the migration process, the information will be updated.