As soon as a sender transfers funds, a transaction enters a network to be completed and included in a block. It is the process of adding the transaction to the structure of a found block which is called the transaction confirmation. The transaction confirmation process is necessary to prevent the same funds from being spent more than once. One new subsequent block equals one confirmation. Once your transaction reaches a sufficient number of confirmations, it receives the "successful" status and is credited to your balance.
The confirmation process speed depends on various factors, such as network load, transfer fees, speed of your internet connection, etc. On average, it takes from 30 minutes to several hours for a transaction to be confirmed. However, sometimes it can take from 2 to 14 days if the network is overloaded.
Please note that the number of confirmations required for actual depositing of funds is determined by every receiving platform individually, for each particular currency, according to its own security standards.
WhiteBIT exchange has set the following numbers of confirmations required to successfully credit deposits to our platform:
| Ticker | Q-ty | Ticker | Q-ty |
| XRP, Radix (XRD_RADIX), XLM, MLNK, XRDOGE, EQ, HBAR, USDC (STELLAR), SUI, MultiversX (EGLD), AVAX (XCHAIN), SSLX, IOST, WAXP, XSPECT, STEEM, JAM, EOS, CSC, FIO, USDT (EOS), TON (TON Chain), NOT (TON Chain), USDT (TON), DOGS (TON), CATI (TON), CETUS (SUI) | 1 | BTC, WBT (WHITECHAIN), USDC.e (WHITECHAIN) | 2 |
| USDT (NEAR), AGRS (OMNI) | 3 | JTC, STRK (STARKNET), XEC | 5 |
| LTC, BCH | 6 | XMR, DASH, STX | 10 |
| XEM, NEO | 10 | DOGE, XFC | 15 |
| USDT (TRC-20), TRX, BTT, SUN, WIN, JST, UAHG (TRC-20), USDC (TRC-20) | 20 | ULT, MED, CUR, FROGE, WIN, PLCUC, WBT (TRON), TUSD (TRC-20) | 20 |
| ZEN | 25 | BTCZ | 26 |
| USDG, KALA | 30 | FLOW, AXEL | 30 |
| 1INCH, AAVE, ADX, AGLD, AGRS (ERC-20), AKRO, ALICE, AMP, ANKR (ERC-20), ANT, APE, API3, AQN, ARPA, AUDIO, AXS, BADGER, BAL, BAND, BAT, BICO, BLZ, BNT, BRZ (ERC-20), CCOH, CHR, CHZ, CLV, COMP, CRV, CTSI, CVC, CVP, CYCE, DAI, DATA, DBX, DF, DODO, DYDX, EDC, ENS, ETH, EURT, FET, FIS, FLIX, FOR, FRONT, FUN, GAL, GALA, GLM, GRT, HMETA, HMR, HOGE, HZM, IDEX, IMX, INJ, JASMY, JNB, KNC, KOJI, LDO, LINA, LINK, SUPER, PEPE (ERC-20), WOJAK, LADYS, NAMX, PENDLE, TOMI, BLUR, LQTY, JOVJOU (ERC-20), LOOM (ERC-20), BSPT (ERC-20), LM, ZETA, AEVO (ERC-20), ETHFI (ERC-20), STRK (ERC-20), PIXEL, ARKM, MEME, T (ERC-20), OMNI (ERC-20), AURORA (ERC-20), RTF (ERC-20), REZ (ERC-20), GAL (ERC-20), OM (ERC-20), BEAM (ERC-20), GNO (ERC-20), ONDO (ERC-20), AUCTION (ERC-20), RPL (ERC-20), POL (ERC-20), DIA (ERC-20), DRIP (ERC-20) | 32 | LPT, LRC, MANA, MASK, METIS (ERC-20), MKR, MLN, MTO, NCDT, NEXO, NKN, OCEAN, OGN, OMG, OXT, PEOPLE, PHA, POLS, POND, POWR, PXP, PYR, QUA (ERC-20), RAD, REN, RLC, RNDR, RSR, SAND, SHIB, SKL, SNX, STG, STORJ, STPT, SUSHI (ERC-20), TCG2, TOMO (ERC-20), TRB, TUSD (ERC-20), TYC, UMA, UNFI, UNI, USDC (ERC-20), USDT (ERC-20), UTK, VICA, WBT (ERC-20), WNXM, WOO, WSD, WTC, XAUT, XRD (ERC-20), YFI, YFII, YGG, ZRX, FLOKI (ERC-20), MDI, ACH, FXS, SSV, MTL (ERC-20), HIFI (ERC-20), VEXT (ERC-20), ORBS (ERC-20), UAHG (ERC-20), MUSIC, ALT, PORTAL (ERC-20), AGIX (ERC-20), AXL (ERC-20), INTX, SL, SCM, QNT, ENA (ERC-20), AKTIO (ERC-20), FLUX (ERC-20), DEXE (ERC-20), ZRO (ERC-20), DOP (ERC-20), REEF (ERC-20), AERGO (ERC-20), ATH (ERC-20), COTI (ERC-20), NEIRO (ERC-20), EIGEN (ERC-20), ALPHA (ERC-20) | 32 |
| PIVX, XTZ | 35 | SFC, STORY, USDT (BEP-20), C98, ANKR (BEP-20), EMPIRE, DTNG, STEMX, BSPT (BEP-20), UAHG (BEP-20), AI, MAV, HOOK (BEP-20), CYBER (BEP-20), ACE (BEP-20), SPE, RTF (BEP-20), BCCOIN (BEP20) | 40 |
| ALPACA, TYV, QUA (BEP-20), GULF, CAKE, MVEDA, ADA, BRZ (BSC), ETH (BEP-20), IJZ, IVPAY (BEP-20), DNT, ID, FRBK (BEP-20), PROMO (BEP-20) | 40 | DOT, KSM, AR | 50 |
| ZIL, QTUM, FTN | 60 | AGRS | 65 |
| FIL, ATOM | 70 | ASH, ONT | 90 |
| ICP, ZEC, ENJ, RXC, DYM, TAO | 100 | ADK | 140 |
| ASTR, SXP, CKB, ROSE | 150 | GLMR | 170 |
| MANTA, ARK | 200 | SAGA, RUNE | 200 |
| VET, VEED | 210 | AMB, ETC, THETA, KAVA, BB (ETH-Fork) | 300 |
| UWON, NEAR, USDT (NEAR), USDC (NEAR), NCN, ETH (Base), DEGEN (Base) | 300 | LUNA, UST, LUNC, USTC | 315 |
| CELO | 350 | ALGO, IOTX | 400 |
| SOL, MATIC (POLYGON), VOXEL, GARI, USDC_POLYGON, USDT_POLYGON, USDT (SOL), USDC (SOL), VEXT (POLYGON), WORLD (POLYGON), PYTH, JTO, BONK, JUP, WIF, BOME (SOL), RON (ETH-Fork), GMT, CCC, W (SOL), TNSR (SOL), IO (SOL), MTL (ERC-20), RENDER (ERC-20, SOL), LEKS (POLYGON, WHITECHAIN), POL (Polygon), ACT (SOL)WHITECHAIN), POL (Polygon), ACT (SOL), PNUT (SOL) | 500 | HDN, ETH (ARBITRUM), ARB, USDT_ARBITRUM, MAGIC (ARBITRUM), CORE, TENET, XAI (ARBITRUM), MWC, RDNT, DYDX | 600 |
| XDC | 700 | ICX | 870 |
| KLC, SCR, AZERO, ETH (SCROLL) | 900 | AVAX, HEC, USDT (AVAX CCHAIN), USDС (AVAX CCHAIN), JOE (AVAX CCHAIN), PXP (ERC-20) | 970 |
| FTM, INJ, ZK, OSMO | 1000 | OP, ETH (OPTIMISM) | 1400 |
| KLAY | 1800 | ETHW | 2000 |
| SEI (Cosmos-Fork) | 2000 | APT | 5000 |
You can check the status of a transfer and the current number of confirmations by the hash (ID) of a transaction in a corresponding explorer. You can go to it through the Balance page by clicking the chain icon next to the corresponding ticker.
Support
In case of any questions related to the functionality of our exchange, you can:
- Leave a request on our website;
- Write to the support email: support@whitebit.com;
- Write to the chat using the button
in the lower right corner of the screen (in the upper right corner of the WhiteBIT app, click
).